Skills

Facilitation

I facilitate and guide cross-functional teams to identify problems, ideate and gain alignment. I tell stories. I surface data and research to help teams make decisions.

Cross-functional collaboration   Product ideation   Strategy   Workshops   Pitching   Presenting   Storytelling   Effective meetings  
 
01_Facilitation.jpg
 

UX research & strategy

I conduct generative and evaluative research. I help define the problems we are trying to solve and evaluate work in progress or live products. I rally the team around research findings and make sure they inform product strategy.

Qualitative research   Usability testing   Customer interviews   Guerrilla testing   Strategy   Storytelling   Presenting  
 
02_Research.jpg
 

Product & UX design

I design information architectures, screen flows, layouts, states and navigation systems. I provide solutions. I write functional UX copy. I learn through experiments, data and usability testing. I iterate. I evaluate my work against success metrics. 

UX design   Product design   Interaction design   Data-informed   Experiments   A/B testing   Usability testing   Heuristic evaluation  
 
03_UX.jpg
 

UI design

I design user interface components, layouts, screens, pattern libraries, and visuals. I consider UI states and affordances. I fall back on my foundation in graphic design to obsess over visual details when needed.

Typography   Colour theory   Grid systems   Input controls   Navigational components 
Containers   Informational components  
 
04_UI.jpg
 

Project management

I help estimate and deliver UX work. I don’t get too hung up on buzzwords, rituals or tools. I adapt my approach based on the project, the timeline and the team. 

Scoping   Critical success factors   Work breakdown structure   Agile   Kanban  Waterfall   RICE  
 
05_PM.jpg
 

Collaboration & design advocacy

I focus on developing relationships with other functional and business teams. Above all, I strive to speak their language and find common ground. I do it through demystifying design and learning as much as I can about what is important to other teams. This work – often slow and not easily quantifiable – is also key in keeping my team empowered and happy.

Cross-functional collaboration   Relationship building   Strategy   Workshops   Effective meetings   Storytelling  Presenting  
 
06_Collaboration.jpg